We were given a recently renovated room, which was on the second floor and the room was perfect. The hotel did advertise that they are currently renovating however, the construction was quiet and very organized that you hardly noticed it at all. Needless to say we'll never stay at an IHG property again.…Įverything about this stay was good as gold. I get it the hotel industry is all about the money but just maybe whomever "cleaned" our room saw our prescription bottles and thought they were going to score some good stuff but I hope they enjoy our cholesterol and HBP meds. LOL? Overall one of the worst hotel experiences we've had in years as management didn't even want to think that our claims about our personal belongings being removed were real. Also the phone in our room was from a hotel in NYC and when I brought this up I was told that was their corporate address. Beyond that issue the furniture in the lobby area is heavily stained and there were multiple areas of poor drywall/ceiling repairs, the smoke detector on the 4th floor elevator lobby is covered up with plastic, the high voltage leading to the AC unit on the 4th floor can easily be accessed by a child, the chairs in the bar area are significantly worn and gross, and the gentleman who was tending bar on Sunday evening definitely did not want us there. Maybe a ghost since its Halloween? I did escalate this to the hotel GM Tracey and she stood firm with her staff and that we were just making this up. It makes me wonder how nobody touched our things but yet my wife’s hair dryer moved from the sink area to the shelf in the closet next to the hotel’s hairdryer. Monday morning we spoke to the head of housekeeping and all she could tell us was that something like this had never happened before and that none of her staff admitted to removing our belongings and Tonya even insinuated that we both threw away our personal belongings on purpose. My personal toiletries and medications that I had left next to the outer sink (which were in a TSA approved clear plastic bag) were also gone so we went to the front desk and let Tonya know and the best she could say is that there was “Nothing that she could do”. We did find her hairdryer in the closet on the shelf next to the hotel hairdryer. When we came back to our room my wife went to shower and immediately let me know all of her hair care/makeup/medications/hairdryer/ and personal toiletries that she had next to the sink in the shower area were gone. Work up Sunday AM and we both showered and went out sightseeing. Hilton Hawaiian Village Waikiki Beach ResortĬhecked in on 10/28 and Summer was not having a good day as she couldn't say Hello or show us a smile.Hotels near Regency Beauty Institute - Roanoke.Hotels near American National University (ANU) - Salem VA.Hotels near Tap This Valley Works CET Roanoke, VA.Hotels near Jefferson College of Health Sciences.Hotels near Barpalma Beauty Careers Academy.Hotels near Virginia Western Community College.Hotels near Carmike Cinemas 10 -Roanoke.Hotels near Star City Mystery Dinner Theater.Holiday Inn Roanoke-Tanglewood-Rt 419&I581, an IHG Hotel Pool.Holiday Inn Roanoke-Tanglewood-Rt 419&I581, an IHG Hotel Rooms.Holiday Inn Roanoke-Tanglewood-Rt 419&I581, an IHG Hotel Features.Hotels near Holiday Inn Roanoke-Tanglewood-Rt 419&I581, an IHG Hotel.
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